Rental terms

These terms set out the rules and conditions for renting the supercars offered by Trackhouse Supercar Rental. Renting a vehicle constitutes full acceptance of these terms.

1. General provisions

1.1. These terms set out the rules and conditions for renting the vehicles offered by Trackhouse Supercar Rental (the “Company”).

1.2. The renter (the “Client”) is obliged to comply with these terms.

1.3. Renting a vehicle constitutes acceptance of these terms.

1.4. The Company operates from two branches: the flagship at Izy Zielińskiej 22, 96-300 Żyrardów, and Strzelińska 13, 55-010 Żerniki Wrocławskie. Contact: +48 46 855 00 00, concierge@trackhouse.pl.

2. Rental conditions

2.1. The Client must be a natural person aged 25 or over, holding a valid category B driving licence for at least 3 years and a valid identity document.

2.2. The Client must present the documents required by the Company before signing the rental agreement.

2.3. The Company reserves the right to refuse a rental without stating a reason.

2.4. The Company reserves the right to verify the Client’s identity.

2.5. Taking the vehicle outside Poland requires the Company’s prior written consent.

3. Booking and vehicle collection

3.1. A vehicle can be booked in person, by phone or via the Company’s website.

3.2. The vehicle is collected at the place and time agreed in the rental agreement.

3.3. The Client must inspect the technical condition of the vehicle before collection and report any remarks.

3.4. Free cancellation applies up to 48 hours before the planned start of the rental, in which case the deposit paid (point 5.4) is refunded in full. For cancellation less than 48 hours before the planned start, the Client agrees to cover 30% of the total reservation value, and the deposit paid is non-refundable.

3.5. Confirmation of a booking, in any form (phone, SMS, email or online form), is equivalent to concluding a rental agreement on the terms set out herein.

3.6. Documentary form: means the documentary form within the meaning of the Polish Civil Code, in particular statements made via email, SMS or recorded phone calls. The parties agree that the agreement, its annexes, the handover protocol and other related statements may be drawn up and signed in documentary form, including using electronic devices (e.g. a tablet), which is legally binding on both parties.

4. Client obligations

4.1. The Client undertakes to: use the vehicle in accordance with its purpose and the law; not make the vehicle available to third parties without the Company’s consent; maintain the proper technical condition of the vehicle during the rental; and return the vehicle on time, at the agreed place and in the condition received, allowing for normal wear.

4.2. Smoking and the use of open flames inside the vehicle are prohibited. Breaching this ban results in a cleaning fee of PLN 5,000.

5. Fees

5.1. The Client must pay the rental fee in accordance with the Company’s price list.

5.2. If the vehicle is returned after the time set in the agreement, the Company may charge additional fees for each started hour of delay.

5.3. The Client covers the cost of fuel, vehicle washing and any repairs caused through their fault.

5.4. To confirm a booking, a deposit of 30% of the total rental value is collected. The deposit is refunded in full for a free cancellation made more than 48 hours before the start of the rental (point 3.4); for cancellation less than 48 hours before, the deposit is non-refundable.

5.5. The Company collects a refundable security deposit set individually depending on the vehicle class. It is returned within up to 7 business days after the rental ends, following inspection of the vehicle’s technical condition.

5.6. If the vehicle is not collected at the agreed time without prior cancellation, the Company may charge the Client a vehicle-readiness fee of up to 30% of the planned rental value.

6. Insurance and liability

6.1. The vehicles are covered by third-party liability (OC) and comprehensive (AC) insurance.

6.2. The Client bears financial liability for damage caused through their fault that is not covered by insurance.

6.3. In the event of theft, the Client must immediately notify the Company and the Police.

6.4. The Client is fully liable for any fines, road tolls, parking charges and other costs incurred during the rental.

7. Vehicle return

7.1. The Client must return the vehicle at the time and place set in the agreement.

7.2. Returning the vehicle dirty, with an unfilled tank or with damage may result in additional fees.

7.3. If the vehicle is returned earlier than set in the agreement, the Client is not entitled to a refund of the unused part of the rental fee, unless the parties agree otherwise.

7.4. If the Client cannot be reached on the rental end date, the agreement automatically converts into a rental for an indefinite period, and each started day is settled at the standard rate (without discounts). The Company reserves the right to charge additional fees and to initiate vehicle recovery.

7a. Security deposit and renter liability

7a.1. The security deposit secures the Company’s potential claims against the Client, including repair costs, surcharges for exceeding the mileage limit, vehicle cleaning, mechanical damage and other charges arising from the agreement or these terms.

7a.2. The deposit may be deducted or withheld in whole or in part if, during the rental, there is damage, a delayed return, breach of the agreement, an unfilled tank, excessive wear of components or other situations requiring settlement.

7a.3. The deposit is returned within up to 7 business days from the proper return of the vehicle, in the same form in which it was collected.

7a.4. Withholding the deposit does not preclude charging additional contractual penalties or pursuing other costs exceeding the deposit amount.

7b. Reporting damage

7b.1. The Client must immediately notify the Company of any collision, damage or fault of the vehicle, regardless of the circumstances in which it arose.

7b.2. Failure to report damage arising during the rental results in the presumption that it was caused through the Client’s fault and gives rise to full financial liability, in accordance with the agreement and these terms.

7c. Communication and debt collection

7c.1. The Client consents to receiving all information related to performance of the agreement, including payment demands and arrears notices, via SMS and email.

7c.2. The Company reserves the right to transfer the Client’s data to a debt-collection firm or law office in the event of unpaid amounts due under the agreement.

8. Final provisions

8.1. The Company may terminate the agreement and recover the vehicle in the event of a breach of these terms. On termination, the Client must return the vehicle in a condition no worse than at the time of rental.

8.2. The Company reserves the right to amend these terms. Amendments take effect once published on the Company’s website.

8.3. Matters not governed by these terms are subject to Polish law.